4 Things to Ask Your Heating or Cooling System Installer

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Choosing the right heating and cooling systems is not always a straight forward thing to do. If you are new to the technology, you should be ready to compare and contrast. But how do you know what’s right for you? How can you be sure that you are getting the best value for money?

A responsible heating and cooling provider should not only have the right answers but also be willing and open to help. Here are a few crucial questions you should ask your installer before you buy.

Which Type of System is Right For Me?

An honest provider will tell you which heating and cooling systems are most practical for your property. They will also show you why the systems will meet your needs and be able to answer any follow-up questions.

Ask your installer from the outset which systems are likely to benefit you most. A good installer will ask you a series of questions and conduct a thorough property inspection so that they can give you advice that matches your constraints and preferences. This is an excellent way to gauge whether or not your provider has your best interests at heart, so if your installer is not searching out information from you, walk away.

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What Are Your After Care Policies?

All competent installers should have aftercare policies that are easy to find and understand. Maintaining cooling and heating systems is crucial for their long-term performance. That likely means you will have to request an installer or service person to visit you.

Does your installer offer a package where you can opt into future maintenance? Is there someone you can call when things go wrong? The least reputable provider will likely set your system up and disappear. However, the most reliable firms are those who will stick with you and who help you make the most of your technology.

What Are Your Credentials?

You should not hire an installer unless you are comfortable with their expertise. You have a right to ask any company about their credentials, and to ask to see their work. It’s understandable that you are going to want your AC or heating system to receive the best quality installation.

A reliable provider will be more than happy to prove their credentials. That may be as simple as asking to see proof of accreditation or certification on arrival. Alternatively, it should be easy for you to find evidence of work through a reliable installer’s website. Qualified tradespeople should carry details of their liences, credentials and industry associations on their paperwork or marketing materials including quotes, invoices and their website

Am I Getting Good Value for Money?

Of course, most installers will advise ‘yes.’ However, a trustworthy heating and cooling provider will consider all of the options open to you, take into account your budget and requirements, and outline a comprehensive list of pros and cons. They will show you a range of services and provide you with the information you need to make an informed decision.

Trustworthy installers will be ready to help you find systems that are not only cost-effective, but will also service your needs in the long run.

If you’d like to know more about heating and cooling in the home and at work, HeatCool is here to support you. Take a look through our online guides, and be sure to contact us if you have any questions.


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